International Sales (EU and non-EU)

Shipping to Belgium is, of course, the most straightforward, as Sons of Henrey is also located in Belgium. For all Belgian orders, shipping is free of charge, and you can choose between Bpost or DHL Express at checkout. Both options include tracking, with DHL Express offering faster delivery and Bpost providing convenient national service and delivery to a local pickup point.

As a Belgian customer, you are required to pay 21% VAT (Value Added Tax) on your purchase. However, this tax is already included in the prices shown on our website, so there are no surprises at checkout—the price you see is the price you pay.

We aim to make your shopping experience seamless, with fast and reliable delivery options and clear, transparent pricing. If you have any questions, feel free to reach out—we’re always happy to assist.

For customers in the European Union, there have been some changes in recent years regarding VAT. But not to worry—these changes are easy to understand and won’t significantly impact your shopping experience.

As of 1 July 2021, online stores located within the EU must report and pay VAT (Value Added Tax) directly to the various EU member states, based on the customer's location. This means that each EU customer sees a price that includes the VAT rate applicable in their own country. This system is called the One-Stop Shop (OSS)—an initiative by the European Union to simplify VAT compliance for cross-border e-commerce.

As a concrete example, let’s say you’re a customer from France, where the VAT rate is 20%, and you wish to order a pair of shoes from Sons of Henrey, located in Belgium, where the VAT rate is 21%.

Due to the OSS system, you won’t pay the Belgian VAT rate. Instead, you will be charged your local French VAT rate of 20%.

This adjustment happens automatically at checkout, so there’s nothing you need to do—the price you see includes the correct VAT for your country once you have indicated your country of residence.

Here’s what OSS means for you as an EU customer:

• Prices shown on our website include the correct VAT rate for your country. For example, a German customer shopping on a Belgian website will pay German VAT—not Belgian VAT.
  
• There are no unexpected VAT or customs fees upon delivery. Everything is taken care of at checkout.
  
• All EU businesses must apply the same VAT rules, ensuring fair competition between domestic and foreign sellers.
  
• Since VAT is collected at the time of purchase, orders can be processed and delivered more efficiently within the EU.
  

In short, OSS makes shopping across the EU simpler, clearer, and fairer—just as it should be.

Sons of Henrey is located in Belgium, a member of the European Union. Despite recent U.S. tariffs, orders from the EU under $800 remain duty-free, allowing our customers in the United States to shop confidently without incurring import fees.

Additionally, for all customers outside of the EU, the Belgian VAT of 21% is automatically deducted at checkout, making purchases even more attractive.

With more than 80% of our customer base located in the United States, it's clear that international customers value the benefits of shopping with us. The strong U.S. dollar (since 2015), combined with VAT-free shopping, makes the EU a highly attractive destination for American shoppers buying online.

Thanks to fast and reliable DHL Express shipping at competitive rates, EU-based webstores like Sons of Henrey offer excellent value, convenience, and service for U.S. customers.

As a shoe store based in Belgium, we are pleased to offer fast and reliable international shipping through DHL Express. For customers outside the European Union, DHL provides smooth delivery with full tracking, efficient customs processing, and transit times as fast as 2–4 business days, depending on your location.

A key advantage for non-EU customers is that you do not pay the Belgian VAT of 21%. This tax is automatically deducted during checkout, so the price you pay is lower than the one shown on the product page. The final amount is clearly displayed before you confirm your order, with no surprises.

While local taxes and customs duties may apply when the shoes enter your country, most countries do not charge VAT or duties on parcels below a certain value. If you're unsure about your specific situation, feel free to contact us—we’re happy to help.